Patients

The majority of our consultants are from top NHS teaching hospitals. They have the experience and training to provide the highest standard of care available and at HCA they have access to the latest cutting-edge technology for diagnosing and treating any illness.

Quality care is the key to positive patient outcomes, but it’s also important for patients to feel they are able to communicate with their consultant.

At HCA, when patients have questions, we listen. We feel it’s crucial to a patient’s wellbeing that they receive clear information about their treatment.

• 95.1% of patients agreed that their consultant answered their treatment questions in a way that way easy for them to understand.
• 94% completely agreed that their proposed course of treatment was clearly explained to them.
• More than three quarters of our patients felt their family had the opportunity to ask their doctor questions.

At HCA, we make sure that patients and their families are given on-going, accurate information, enabling them to be involved in their treatment and make informed decisions about their care.